1. Scope

These Terms & Conditions govern access to and use of the website and online store operated by Generousnature, Lda. By using the website or placing an order, you agree to these terms.

2. Products and Orders

• All products displayed are subject to availability.

• We reserve the right to modify, remove, or discontinue items without notice.

• Orders are only confirmed after payment is successfully processed.

• We reserve the right to cancel orders in case of errors or suspected fraud.

3. Prices and Payments

• All prices are in Euros (€), including VAT where applicable.

• Payments are processed securely via trusted third-party gateways.

• We do not store credit card or payment details on our servers.

4. Shipping and Delivery

• We ship within Portugal and selected international destinations.

• Estimated delivery times are provided but not guaranteed.

• Generousnature, Lda is not responsible for delays caused by external factors (e.g., customs or courier issues).

5. Intellectual Property

All website content—including text, images, graphics, and logos—is the property of Generousnature, Lda. Unauthorized use, reproduction, or distribution is strictly prohibited.

6. User Responsibilities

Users agree not to misuse the website, transmit malicious software, or engage in fraudulent activity.

7. Limitation of Liability

Generousnature, Lda is not liable for indirect damages or losses resulting from the use of our services, except where required by law.

8. Governing Law and Jurisdiction

These terms are governed by Portuguese law. Any disputes shall be settled in the courts of Porto, Portugal.